Australia Pays Too Much. Solar Fixes That.

Solarfy is an Australian solar lead generation service. We connect homeowners interested in solar and battery installations with CEC-accredited installer partners.

Business Name: Solarfy  |  Contact: admin@vcmgroup.info  |  Website: solarfy.au

When you submit an enquiry through our website, we collect:

• Full name
• Phone number
• Email address
• Postcode and/or suburb
• Estimated monthly electricity bill range
• Whether you own your property (roof ownership)
• Your expressed interest level in solar/battery installation

We may also collect your IP address, browser type, and browsing behaviour on our website through cookies and analytics tools.

We collect personal information directly from you when you submit an enquiry form on our website or contact us via email or phone. We collect information indirectly via cookies, analytics tools, and Meta Pixel when you visit our website.

We collect your personal information to:

• Connect you with a suitable CEC-accredited solar installer who can provide you with a quote
• Verify your eligibility for relevant government rebates (STCs, state battery rebates)
• Communicate with you about your enquiry
• Improve our advertising and website to better serve homeowners like you
• Comply with our legal obligations

We do not sell your personal information to third parties. We share your information with CEC-accredited installer partners for the purpose of providing you with a solar quote. Installer partners are contractually obligated to use your information only for this purpose.

We also use third-party platforms including Tally (form collection), Zapier (automation), Twilio (SMS), Meta Pixel (advertising), and Google Analytics (website analytics).

By submitting an enquiry on our website, you consent to Solarfy collecting and holding your personal information as described in this Policy, sharing your information with one or more CEC-accredited installer partners, and being contacted by Solarfy and/or our installer partners via phone, SMS, and email regarding your solar enquiry.

You may withdraw consent at any time by contacting us at admin@vcmgroup.info. Note that withdrawal of consent may mean we are unable to connect you with an installer.

Your personal information is stored securely using password-protected systems. We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

We retain your personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by law. If you request deletion of your data, we will action this within 30 days, subject to any legal obligations to retain records.

Our website uses cookies and tracking technologies including Meta Pixel (measures the effectiveness of our advertising on Facebook and Instagram) and Google Analytics (measures website traffic and user behaviour in an anonymised form). You can manage or disable cookies through your browser settings.

Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you, request correction of inaccurate or out-of-date information, request deletion of your personal information (subject to legal obligations), and complain about a breach of your privacy rights.

To exercise any of these rights, contact us at admin@vcmgroup.info. We will respond within 30 days. If you are unsatisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Our website may contain links to third-party websites (e.g., government rebate information sites). We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. The current version will always be available on our website. Continued use of our website after changes constitutes acceptance of the updated Policy.

For any privacy-related questions, requests, or complaints, email us at admin@vcmgroup.info.

Solarfy is an Australian solar lead generation and referral service. Solarfy operates the website at solarfy.au and connects homeowners interested in solar and battery installations with CEC-accredited solar installer partners.

Solarfy is a referral and introduction service. We are not a solar installer and we do not install solar panels, inverters, or batteries. We do not provide advice on which solar system you should purchase.

Any solar installation work is carried out solely by independent, CEC-accredited installer partners. These installers are independent businesses and are not employees or agents of Solarfy.

Solarfy is not a party to any contract or agreement between you and any installer partner. Solarfy makes no representation or warranty regarding the quality, safety, timeliness, or workmanship of any installation. Any dispute regarding installation quality, warranties, rebates, or outcomes must be resolved directly between you and your chosen installer.

Information on the Solarfy website regarding government rebates (including STCs, state battery rebates, and feed-in tariffs) is provided as general information only. Rebate eligibility, amounts, and availability vary based on your location, system specifications, and government policy, which is subject to change.

Solarfy does not guarantee that you will qualify for any rebate or incentive. You should verify current rebate eligibility and amounts with your installer and/or the relevant government authority before proceeding.

When you submit an enquiry form on our website, you confirm that: (a) you are the owner of the property, or have authority to arrange works on the property; (b) the information you provide is accurate and complete to the best of your knowledge; (c) you consent to being contacted by Solarfy and/or our installer partners regarding your enquiry; and (d) you are at least 18 years of age.

By submitting your enquiry, you agree to the collection and sharing of your personal information as described in our Privacy Policy.

Submission of an enquiry does not guarantee that an installer partner will be available in your area or will contact you within any particular timeframe. Any quote provided by an installer partner is made by that installer independently. Solarfy has no involvement in, or responsibility for, the accuracy, completeness, or fairness of any quote.

Solarfy does not guarantee any particular price, savings figure, or payback period for any solar installation.

To the maximum extent permitted by law, Solarfy excludes all liability for any loss or damage arising from: (a) your reliance on information on this website; (b) the conduct, advice, or services of any installer partner; (c) any failure by an installer partner to contact you or provide a quote; (d) any installation work or outcomes; or (e) any website downtime, errors, or technical issues.

Where liability cannot be excluded by law, our liability is limited to the cost of re-supplying our referral service. Nothing in these Terms excludes rights you may have under the Australian Consumer Law.

All content on the Solarfy website — including text, images, logos, graphics, and code — is the property of Solarfy or its licensors. You may not copy, reproduce, distribute, or use any content from this website without our prior written consent.

Our website may contain links to third-party websites (e.g., government rebate portals, installer websites). These links are provided for convenience only. Solarfy does not endorse, control, or take responsibility for the content or privacy practices of any third-party website.

Your use of this website is subject to our Privacy Policy. By using this website and submitting an enquiry, you consent to the collection, use, and disclosure of your personal information as described in that Policy.

Solarfy reserves the right to update or amend these Terms and Conditions at any time. The updated version will be published on this website. Your continued use of this website after any changes constitutes acceptance of the updated Terms.

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising under these Terms are subject to the exclusive jurisdiction of the courts of New South Wales.

For questions about these Terms, contact us at admin@vcmgroup.info.